{"id":1692,"date":"2024-09-18T13:11:05","date_gmt":"2024-09-18T12:11:05","guid":{"rendered":"https:\/\/france.magicsoftware.com\/blog\/?p=1692"},"modified":"2025-03-04T17:06:04","modified_gmt":"2025-03-04T16:06:04","slug":"servicenow-magic-xpi","status":"publish","type":"post","link":"https:\/\/france.magicsoftware.com\/blog\/magic-xpi\/servicenow-magic-xpi\/","title":{"rendered":"Servicenow – Magic xpi"},"content":{"rendered":"\n

Goal : Get, Create Incident with Magic xpi using servicenow REST API<\/strong><\/p>\n\n\n\n

Prerequisites <\/strong>:<\/p>\n\n\n\n

1\/ Create your servicenow instance (https:\/\/developer.servicenow.com\/dev.do<\/a>) and verify that your user has admin role in other to be able to access Application registry on your instance<\/p>\n\n\n\n

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2\/ Create an Application OAuth<\/p>\n\n\n\n

Log in to your servicenow instance with your admin user and search for OAuth<\/p>\n\n\n\n

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Create a new OAuth Application<\/p>\n\n\n\n

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Give a name and leave Client secret blank (it will be generated automatically) and click Save (right clic on top grey area)<\/p>\n\n\n\n

After saving, copy the Name, ClientID and ClientSecret<\/p>\n\n\n\n

3\/ Create a dedicated user to access the API<\/p>\n\n\n\n

Search for users and access the users list<\/p>\n\n\n\n

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Create a user magicxpi <\/strong>and grant him an admin role<\/strong>( to be able to access everything , you can of course adjust the roles) and Tic the check Box \u00ab\u00a0Web service access on<\/strong>ly\u00a0\u00bb<\/p>\n\n\n\n

(the user will be an API user and not a UI user)<\/p>\n\n\n\n